Information We Collect
We may collect the following types of information:

A. Information You Provide to Us

When you use our Site, you may provide personal information such as:
● Name
● Email address
● Phone number
● Billing address
● Shipping address
● Payment information
● Order details
● Messages submitted through our contact forms
● Files, artwork, logos, or other materials you upload for custom orders

B. Information Collected Automatically

When you visit our Site, certain information may be collected automatically, including:
● IP address
● Browser type
● Device type
● Operating system
● Pages viewed
● Referring website
● Date and time of access
● Site interactions and browsing activity

C. Cookies and Tracking Technologies
We may use cookies, pixels, tags, scripts, and similar technologies to improve your experience,
analyze site traffic, remember preferences, and support marketing and advertising efforts.
You may manage cookie preferences through your browser settings or any cookie banner tools
we provide on the Site.

2. How We Use Your Information

We may use your information to:
● Process and fulfill orders
● Manage custom order requests
● Communicate with you about your orders or inquiries
● Provide customer service and support
● Send order confirmations, shipping updates, and transactional messages
● Improve our website, products, and services
● Personalize your shopping experience
● Detect, prevent, and address fraud, abuse, or security issues
● Comply with legal obligations
● Send promotional emails or marketing communications, where permitted by law

3. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to operate our
business, including:
● Payment processors
● Shipping carriers and logistics providers
● Website hosting and technology providers
● Email and communications providers
● Analytics and advertising partners
● Customer support tools
● Third-party service providers that help us print, produce, package, or fulfill orders
● Professional advisors, legal authorities, or regulators when required by law
These third parties receive only the information necessary to perform their services and are
expected to handle it appropriately.

4. Third-Party Fulfillment and Service Providers
Some Qreatrz products may be produced, customized, packaged, or shipped by trusted
third-party service providers. When necessary to fulfill your order, we may share relevant order
and customer information with those providers, such as your name, shipping address, order
contents, and customization details.
We do not publicly disclose all fulfillment partner names on this page, but we do use third-party
providers to assist with order processing and delivery.

5. Payment Information
Payments made on our Site may be processed by third-party payment processors. We do not
store full payment card details on our servers. Payment processors handle your payment
information in accordance with their own privacy and security practices.

6. Email Communications
If you contact us, create an account, place an order, or opt in to receive updates, we may send
you emails related to:
● Orders
● Shipping and delivery
● Customer support
● Promotions, launches, or special offers
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the
email. Please note that we may still send you non-promotional, transactional emails related to
your orders or account.

7. Analytics, Advertising, and Cookies
We may use analytics and advertising tools to better understand how visitors use our Site and to
improve our marketing efforts. These tools may use cookies or similar technologies to collect
information about your browsing behavior.
Examples of how this information may be used include:
● Measuring traffic and engagement
● Understanding user behavior
● Improving site performance
● Retargeting or showing ads based on your interactions with our Site
You may limit certain tracking through your browser settings, ad preferences, or cookie controls.

8. Data Security
We take reasonable administrative, technical, and physical measures to protect your
information. However, no method of transmission over the Internet or electronic storage is
completely secure, and we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account credentials you use on our
Site.

9. Data Retention
We retain personal information only as long as necessary for legitimate business purposes,
including:
● Fulfilling orders
● Maintaining records
● Resolving disputes
● Enforcing our agreements
● Complying with legal, tax, accounting, and regulatory obligations
When information is no longer needed, we will delete or securely store it as appropriate.

10. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including
the right to:
● Access the personal information we hold about you
● Request correction of inaccurate information
● Request deletion of your personal information
● Object to certain uses of your information
● Withdraw consent, where processing is based on consent
To make a privacy-related request, please contact us using the contact information below.

11. Children’s Privacy
Our Site is not intended for children under the age of 13, and we do not knowingly collect
personal information from children under 13. If we learn that we have collected such
information, we will take steps to delete it.

12. Third-Party Links
Our Site may contain links to third-party websites, services, or platforms. We are not responsible
for the privacy practices or content of those third parties. We encourage you to review their
privacy policies before providing them with personal information.

13. California Privacy Rights
If you are a California resident, you may have certain rights under applicable California privacy
laws, including the right to request access to or deletion of your personal information and to
know what categories of information we collect and how we use it.
To exercise any applicable rights, please contact us using the information below.

14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised
version on this page and update the “Last Updated” date above. Your continued use of the Site
after changes are posted means you accept the revised policy.

15. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please
contact us:
Qreatrz Fashion & Design LLC
Website: qreatrz.com
Email: [email protected]